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FAQ
FAQ
The following you will find some of our most frequently asked question. If you still have queries about any from product to orders or product directions, please do not hesitate to Contact Us.
Q: What happens if I am not home when my order is delivered?
A: Base on our standard delivery, Passion 4 Health has chosen RoyalMail 1st Sign for as our preferred delivery courier. If you are not home when RoyalMail attempts delivery, you will receive a "Missed Delivery" card advising you the attempted delivery. RoyalMail will keep the parcel for you at the nearest Post Office Sorting Branch for a period of 7 days before RoyalMail sending it back us. International delivery process will depend on your country's postal system.
Q: How can I place my order?
A: You can placed order with us by numerous different ways with us: by internet, telephone, fax, mail or email order.
Q: Is my order confidential?
A: Yes, We will not share or sell your details to third parties, except with delivery courier in order for successful delivery of your order(s). Please refer to our Privacy Statement for more information.
Q: I've changed m mind, how do i cancel/change my order?
A: Please email us or call us within 12 hours of the order. As we process orders promptly, your order may have already been sent. If your order has already been sent, you can post it back to us unopened and in original condition for a full refunds. However you will obliged to pay for all postage costs.
Q: Is it safe to use a credit card on our website?
A: Yes, we are a secure site ad use the latest encryption technologies (SSL 128-bit) to protect your personal and credit detail (Credit Detail will be also deleted once order has been processed). If, however you still not convinced - you are more than welcome to place your order by either mail, fax, over the phone or pay your order via paypal option provided during checkout.
Q: What payment methods do you accept?
A: We accept credit cards (Visa, Maestro, Solo, MasterrCard) , paypal, cheques, money orders
Q: What happen if an item I order is not in stock
A: If there is any cases that orders fall into "out of stock" situation in our warehouse. One of our representative will get in touch with you by your preferred contact method to seek for your instruction - opt for an alternative or similar items, put it into backorders list, or simply cancel the item.
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| Finding us
Passion 4 Health Intl Ltd.
01932571155 (Telephone) |
Passion 4 Health's primary mission is to provide products and services that will enchance the state of health, wellness, longevity and quality of life of its customers. This is our mission on every product or service that bares our name, whether manufactured, marketed or distributed by Passion 4 Health International Ltd. and its subsidiary divisions.
OUR COMMITMENT TO EXCELLENCE
A total commitment to excellence in product development, manufacturing and customer support, solidifies Passion 4 Health's position as the supplier of choice for Nutraceuticals, Skin Care, Oral Care and Health & Beauty Products to retailers and customers alike in 48 countries around the world. Passion 4 Health's products are manufactured in compliance with world class Good Manufacturing Practices (GMP). Passion 4 Health's dietary supplements are regulated under the Dietary Supplement Health and Education Act of 1994 and the Federal Food, Drug and Cosmetics Act as well as health and safety laws within each of the 48 countries where Passion 4 Health products are sold and distributed.
SALES, MARKETING & PUBLIC RELATIONS
Passion 4 Health maintains both direct and distributor sales in 48 countries. Passion International Ltd. the parent company of Passion 4 Health and its divisions maintain offices and other support facilities in California , New York , the United Kingdom , United Arab Emirates ( Dubai ), Russia and Japan . Under Passion International's corporate umbrella, stand wholly owned and/or Joint Venture divisions that address such key market segments as Natural Health Products ( Nutraceuticals ), Oral Care, Skin Care and Health and Beauty Aids. Passion 4 Health maintains multiple training resources for its internal sales groups and down-line distribution networks to assure up to date product and application knowledge, which helps maintain Passion 4 Health's reputation for strong customer support.
Passion 4 Health's marketing standards are based on ‘Truth to our Customers,' ‘Truth to our International Partners' and Truth to Ourselves.' Truth in labelling, advertising and business ethics, are the foundation for building trust for our company, its products and technology. Prior to any Passion 4 Health product being released to its internal sales and/or distribution network, advertised or promoted, Passion 4 Health must be certain of each products efficacy, validity of any and all research regarding ingredients used in Passion 4 Health products and overall product safety. Each Passion 4 Health product, collateral and/or advertisement is fully reviewed and approved by our medical staff prior to distribution of product and/or publication or collaterals and advertising.
Passion 4 Health supports its regional, national and worldwide marketing efforts with a strong in-house public relations and communications team. With this strong in-house resource, Passion 4 Health is able to maintain a clear focus on set goals, a commitment to delivering forecasted outcomes and producing a memorable public relations programs with measurable results.
Passion 4 Health is managed by a diverse senior team with professional backgrounds in medicine, journalism, finance, healthcare, technology, manufacturing and other key vertical professional specialties. Passion 4 Health is committed to a collaborative culture in which we work across borders, continents, disciplines and industry sectors, and join with our worldwide product and distribution partners to provide complete marketing solutions that will maximize the potential for revenue growth and market visibility.
What makes Passion 4 Health the vendor of choice of leading drug, health food, mass market food chains and every day customers worldwide aside from our products, is our people and our passion for excellence in customer services. Our approach and philosophy fosters an environment that enables strategic thinking and creativity. With our staff's commitment, knowledge, drive, energy and enthusiasm, we are able to bring our products to the forefront of the marketplace and support our channels of distribution to maximize their success to the fullest each and every day.
We pride ourselves on being open and sincere partners with our customers, distribution channels, the professional media and the worldwide governmental agencies that regulate our products and business.
Passion 4 Health is committed to excellence in its research and development, products, method of business and corporate integrity. Passion 4 Health believes that leading edge research, world class manufacturing, in-depth market knowledge combined with it's corporate culture, will assure that products which bare the Passion 4 Health name and those of its divisions, will be safe, ethically sound and offer the full measure of benefits that may be derived from Passion 4 Health's wide and varied spectrum of products.